Digitz.com FAQs

Digitz provides revolutionary low-cost online prepaid phone cards and services for international long distance calling. Digitz is a leading provider of communications services that are designed to provide you with the best calling card quality, convenience, and customer service all at the most competitive rates available today.

Travelers, students, and people who frequently call overseas all enjoy our prepaid phone cards as well as our AmericaTalk service, because of their convenience and affordability.

Our products provide an alternative to expensive long distance providers by eliminating expensive monthly bills while ultimately helping our customers budget their calling needs. You simply pay for the calling time in advance and as you make calls the balance reduces. Simplicity, with no surprise.

Digitz's dynamic and insightful leadership took early advantage of the explosion in calling card communications and has been able to parlay its unrivaled knowledge of the calling card industry into its own global telecom network.

With our own global network in place we are able to pass the savings along to you. We deal directly with Tier 1 carriers in order to ensure the lowest possible rates and provide these rates directly to you. By eliminating the traditional channels of distribution and other middlemen we are able to pass these savings along to you.

It takes just 3 easy Steps that can be completed online 24 hours a day 7 days a week.

1. 1. Using our simple rate search select the country you will be calling from along with the destination to which you will be calling.
2. 2. Choose the calling card or program that best suits your calling needs.
3. 3. Login or enter your new membership information and check out.

Digitz offers a variety of different calling cards that allow you to call any country across the globe.

For longer conversations customers should choose the calling card with the most aggressive rates. These aggressive cards allow our customers to maximize their total call lengths but tend to have higher minute rounding and higher maintenance charges.

Calling cards with little or no maintenance charges, as well as lower rounding cards, offer a better solution for those that make shorter more frequent calls.

Digitz accepts all major credit cards including VISA, Master Card, Discover and the American Express card. New customers may be contacted to by our highly trained customer service representatives in order to verify orders and ensure our customers against credit card fraud. All fraudulent orders will be reported to the appropriate authorities.

Security is a high priority at Digitz. To ensure our customers' ultimate protection and security all transactions incorporate Verisign's superior 128-bit SSL (Security Socket Layer) encryption. Verisign's SSL encryption allows us to ensure that your personal information such as credit card information is kept confidential.

For first time customers, once your account information is verified, we will setup immediate PIN delivery. All future orders for returning customers will be sent to your email automatically or can be access via our secured website within minutes after the transaction being completed.

In order to access your account through our website please login and you will be directed to your homepage. Once in the homepage you can retrieve your information such as your access number and PIN.

Recharging your phone card with Digitz is easy

Login into the secured Digitz website, using your user name and password. Once you are logged into the system select the recharge option. The process is that simple.

Digitz also allows you to set the card to recharge automatically once your card balance reaches a certain predetermined point.

Customers that choose to sign up for our AmericaTalk program are able to access their call histories online anytime. Simply sign into your Digitz or America Talk and you will be able to view call details as well as set account preferences such as automatic recharge.

At Digitz our customer service team is available to assist you 24 hours a day 7 days a week. You can contact customer service via email at support@digitz.com or call .